Waranty Policy


Authentic Pretty in a Minute professional styling tools are covered from manufacturer defects and manufacturer mechanical errors via our lifetime warranty.

All products must be registered online at our website within 90 days of purchase to activate the warranty.

You may register your product here - https://prettyinaminute.com/products-warranty-registration/

Please save your receipt or email registration confirmation as proof of purchase. Warranty coverage is based on individual tools and on an individual basis., not per kit. If defects or manufacturer mechanical errors occur between 90 days of purchase, all processing fees will be waived.

We understand that as professionals in the beauty industry, that your time and money are valuable. At Pretty in a Minute, we are committed to processing all issues within 2-5 business days of receiving confirmed payment, damaged items (if required), and verifying warranty coverage of your styling tool. All replacement items are guaranteed to be new, non-refurbished styling tools, but may be shipped without original packaging.

This warranty does not cover damages resulting from accident, improper use, abuse or use of unauthorized attachments, lost or stolen items. We cannot honor a warranty for any Pretty in a Minute product purchased from an unauthorized distributor. Warranty coverage begins on the date of purchase and is extended when a replacement item is received. If we no longer carry an item still under warranty, a comparable item will be used as replacement.

Warranty Instructions:

If you have your receipt or email registration confirmation, and do not want to send the product back to us, this is the most convenient option for you.

Please visit our warranty tab and submit a claim at https://prettyinaminute.zendesk.com/hc/en-us/requests/new.

You will be asked to upload a photo or short video of the damaged item, along with a photo of your receipt for email registration confirmation.

Make sure to fill out all required information including your name, phone number, mailing address and email address as well as detailed information on the nature of the issue. You will need to make a secure online payment:

$19.99 If 1 year or less from the date of purchase, $29.99 between 1-2 years from the date of purchase, $39.99 if 2 years or longer from the date of purchase, and no fee If 90 days or less from the date of purchase. Pretty in a Minute DOES NOT cover any shipping and handling fees beyond 90 days of purchase.Please note: After all processing is complete you will be required to send this final picture of your product with the cord cut before your replacement item will be shipped.

*Please make sure the item is not plugged into any electrical outlet before cutting the cord.

Please note:
  • If returning the product, we highly recommend shipping your package through a traceable shipping method that will allow delivery confirmation.
  • Please always retain a copy of the receipt or email registration confirmation for your own records, as it will be required to easily process any warranty submission.
  • Our warranty fees cover return shipping and handling fees within the Continental United States. Hawaii, Alaska, Puerto Rico, Canada or other International customers may be subject to additional duties and taxes.
  • For all products with signs of abuse (such as: cracked plates, broken plates, noticeable physical damage, or water damage) an additional fee of $9.99 will be applied. All payments are in USD (United States Dollars). Forms of payment accepted are Credit Card