I am writing this review FOR ANOTHER ORDER to highlight a major lack of inclusivity and transparency. After purchasing the ION K5 dryer through a P.I.A.M. school demonstration, I realized the brand only markets toward straight hair demographics. Essential textured hair tools, like a comb attachment, are completely absent from their website. Customer service eventually provided a hidden purchase link for $30, but I find the lack of public pricing and product availability highly concerning. In 2026, inclusive hair care should be standard, not an afterthought you have to wait 2–3 days for slow customer service to unlock.