Returns & Refunds

Returns & Refunds

Return Policy: At Pretty in a Minute, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible for a return and refund, subject to the terms and conditions outlined in this policy.

Eligibility for Returns:

  • To be eligible for a return, the following conditions must be met:
    1. The return request is initiated within 30 days from the date of delivery.
    2. The product is unused, in its original packaging, and in the same condition as when it was received.
    3. The product is not listed as a non-returnable item (e.g., personalized, or perishable products, digital downloads, etc.).
  • Returns that do not meet these criteria may be denied or subject to restocking fees.

Initiating a Return:

  • To initiate a return, please contact our customer support team through You will be provided with instructions on how to return the item.
  • When requesting a return, please provide your order number and a detailed reason for the return.

Return Shipping: In most cases, you will be responsible for return shipping costs, unless the return is due to an error on our part or a defective product. Return shipping costs will be communicated to you during the return authorization process.

Refund Process:

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed using the original method of payment. Please allow 7-10 business days for the refund to be credited to your account, as processing times may vary depending on your payment provider.

Non-Refundable Items: Certain items may not be eligible for a refund, including but not limited to:

  • Products that do not meet the eligibility criteria mentioned above.
  • Gift cards or promotional items.
  • Products damaged due to misuse, negligence, or accidents.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately, and we will provide instructions for return and replacement. Damaged or defective items will be replaced at no additional cost to you.

Cancellation of Orders: Orders that are canceled before shipment may be eligible for a full refund. Once an order has been shipped, the standard return process applies.

Changes to this Policy: We reserve the right to update or modify this return and refund policy at any time. Changes will be effective upon posting on our Website, and it is your responsibility to review this policy periodically.

Our Commitment


Quality and Innovation: We are committed to delivering hair tools that are not only stylish but also built to last. Our team of experts tirelessly researches and develops new technologies to ensure that our products meet the highest standards of quality and performance.


Versatility: Your Hair Tool Experts provides versatile tools that cater to various hair types and styles. Whether you have curly, straight, or wavy hair, our products are designed to enhance your natural beauty and bring out the best in your hair.


Customer Satisfaction: Your satisfaction is our priority. We take pride in offering exceptional customer service and support. If you have any questions or concerns, our knowledgeable team is always here to assist you.


Education and Inspiration: We believe that knowledge is power. That's why we provide educational resources, tutorials, and styling tips to help you make the most out of your hair tools. We want to inspire and empower you to create the looks you love.

Our Products:

Explore our wide range of hair tools, including hair straighteners, curling wands, blow dryers, and more. Each product is carefully designed to make your daily hair routine effortless and enjoyable. Our products are made to the highest quality that professionals expect. Our Premium Flat Irons have some of the most advanced technology available, incorporating a true 50/50 blend of titanium and ceramic plates heating element, infrared, negative ion technology, and the unique floating plate. Our 3-in-1 Wand provides endless styling possibilities. Three interchangeable ceramic barrels help you to create loose waves, natural-looking curls, and ringlets. Our tools are result driven without burning the hair. Whether you're preparing for a special occasion or simply want to look your best every day, Pretty in a Minute has the perfect solution for you.

Join us on this exciting journey to unlock your hair's full potential. Let's celebrate the beauty of diversity and individuality together. Pretty in a Minute is not just a brand; it's a community that believes in the power of confidence and self-expression through fabulous hair.

Thank you for choosing Pretty in a Minute as your trusted partner in hair care and styling. We look forward to helping you achieve the hair of your dreams!