Returns & Refunds

Return Policy: At Pretty in a Minute, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible for a return and refund, subject to the terms and conditions outlined in this policy.

Eligibility for Returns:

• To be eligible for a return, the following conditions must be met:
• 1. The return request is initiated within 14 days from the date of delivery.
  2. The product is Clean, in its original packaging, and in the same condition as when it was received.
  3. The product is not listed as a non-returnable item (e.g., personalized, or perishable products, digital downloads, etc.).
• Returns that do not meet these criteria may be denied or subject to restocking fees.

Initiating a Return:

• To initiate a return, please contact our customer support team through this link You will be provided with instructions on how to return the item.
• When requesting a return, please provide your order number and a detailed reason for the return.

Return Shipping: In most cases, you will be responsible for return shipping costs, unless the return is due to an error on our part or a defective product. Return shipping costs will be communicated to you during the return authorization process.

Refund Process:

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed using the original method of payment. Please allow 7-10 business days for the refund to be credited to your account, as processing times may vary depending on your payment provider.

Non-Refundable Items: Certain items may not be eligible for a refund, including but not limited to:

• Products that do not meet the eligibility criteria mentioned above.
• Gift cards or promotional items.
• Products damaged due to misuse, negligence, or accidents.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately, and we will provide instructions for return and replacement. Damaged or defective items will be replaced at no additional cost to you.

Cancellation of Orders: Orders that are canceled before shipment may be eligible for a full refund. Once an order has been shipped, the standard return process applies.

Changes to this Policy: We reserve the right to update or modify this return and refund policy at any time. Changes will be effective upon posting on our Website, and it is your responsibility to review this policy periodically.