How do I claim for a product replacement?
What do I do If I don’t have a copy of my receipt to submit my claim?

A: You would submit 2 pictures of the damage product and in the issue details box. Along with describing the problem your having with your tool request a research date of purchase

How long does it take to get a response back for the claim I submitted?

A: 24 to 48 hours (business days)

How do I return my shears to get a replacement?

Simply mail back your shears to the following 5601 Powerline Rd Suite 301 Fort Lauderdale FL 33309. Along with your First and Last name, Shipping address, Phone number, and Email

How do I know my tools we’re registered for the life time warranty?

You will receive a confirmation email of your Product registration

What if I never received my confirmation email for my product registration

If you didn’t your confirmation email after 24 hours, Please revisit our website and submit another product registration

I accidentally gave the wrong shipping address for my order. How do I correct it ?

You will email with your order number and provide your shipping address

I have tried filling out the warranty claim and when I push send it just keeps loading and nothing happens.

Chances are your file is too large when that happens you can always email the claims department directly. with the following information, First and Last name, Shipping address, Phone number, Date of purchase and a picture or short video displaying the damage

How do I claim for more then one item?

You will have to submit a claim for each product damaged

Do you cover items if they we’re stolen?

No, we do not.

I lost a attachment for my blow dryer, Is that covered under warranty ?

Unfortunately accessories are not covered under your warranty.

How long do I have to register my products to be covered under the lifetime warranty?

You have 90 days to register your product in order to be fully covered under our lifetime warranty

I just placed a order, How long would it take before I receive it?

Any where between 2 to 7 business days

How can I qualify for free shipping?

Anything over $200.00 can qualify you for free shipping